Privacy Policy




The Ladder Back Down® is registered with the ICO (Reference ZB006028).

We understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the General Data Protection Regulations 2018 regulations and Data Protection Act 2018.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

  1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

“Cookie” means a small text file placed on your computer or device through your Internet Browser when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;

[“Cookie Law”    means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;]

“Personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the [Data Protection Act 1998] OR [EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”)]; and

“We/Us/Our” Means The Ladder Back Down®, a limited company registered in England at Companies House, registration number 12387469.


  1. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other third-party websites e.g., other job listing sites. Please note that we have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.


  1. Your Rights

4.1         As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to protect:

4.1.1      The right to be informed about Our collection and use of personal data.

4.1.2      The right of access to the personal data We hold about you (see section 12).

4.1.3      The right to rectification of any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14).

4.1.4      The right to be forgotten – i.e., the right to ask Us to delete any personal data We hold about you (We only hold your personal data for as long as you give us your consent to do so).

4.1.5      The right to restrict (i.e. prevent) the processing of your personal data;

4.1.6      The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

4.1.7      The right to object to Us using your personal data for specific purposes; and

4.1.8      Rights with respect to automated decision making and profiling.

4.2         If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

4.3         For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.


  1. What Data Do We Collect?

Depending upon your use of Our Services once you have signed up as a Member, we may collect some or all of the following personal [and non-personal] data.


5.1         name.

5.5         most recent job title.

5.6         professorial experience; education

5.7         contact information such as email addresses and telephone numbers.

5.8         skills and competencies.


  1. How Do We Use Your Data?

6.1         All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the [UK Data Protection Act 2018] or the [EU GDPR 2018] at all times.

6.2         Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g., by signing up to be a member), or because it is in Our legitimate interests. Specifically, we may use your data for the following purposes:

6.2.1      Supplying Our membership services to you (please note that We require your personal data for you to join as a member or recruiter, to sign up for a workshop or to schedule a speed-mentoring session with us).

6.2.2      Replying to emails received from you.

6.3         Third parties (such as Recruitment Job Boards) whose content appears on Our Site may use third party Cookies, as detailed below in section 13. Please refer to section 13 for more information on controlling Cookies. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

6.4         You have the right to withdraw your consent to Us using your personal data provided to us on Our Site at any time, and to request that We delete it.

6.5         We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following basis):

6.5.1      Workshop registrations – One month after the completion of a workshop.

6.5.2      Elevator Pitch videos and resumes’– Until a request to delete the recordings has been received, in which case the deletion would be completed within 30 days. If you would like your personal data and profile to be deleted, send an email to

  1. How and Where Do We Store Your Data?

7.1         We only keep your personal data for as long as you provide us with consent to retain this.

7.2         Your data will only be stored within the European Economic Area including the UK or (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein)

7.2         None of your data will be stored outside of the European Economic Area (“the EEA”)

7.3         You are deemed to accept and agree to the above by using Our Site and submitting information to Us.

7.3         Data security is very important to Us, and to protect Your data We have taken suitable measures to safeguard and secure data collected through Our Site, including to only ask for the minimal data required for Us to provide you with our services.


  1. Do We Share Your Data?

8.1         Subject to section 8.2, We will not share any of Your data with any third parties for any purposes.

8.2         In certain circumstances, we may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.




  1. How To Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR and UK DPA, no fee is payable, and We will provide all information in response to your request free of charge. Please contact Us for more details at or using the contact form on Our website.


  1. Our Use of Cookies

10.1       We use Cookies on this site.

10.2       By using Our Site you may receive Cookies on your computer or device. Cookies are used on our site to track browsing history.

10.3       You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

10.4       You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access third party Sites more quickly and efficiently including, but not limited to, login and personalisation settings.

10.5       It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.


  1. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at or through our contact form. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about You.


  1. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and You will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up to date.